Privacy Policy for Pixel Popper

Effective Date: 1-24-26

Last Updated: 1-24-26

This Privacy Policy explains how Hyve (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Pixel Popper (the “App”).

By downloading or using the App, you acknowledge that you have read and understood this Privacy Policy.

1) Information We Collect

We collect information in the following ways:

A) Information You Provide

  • Purchase-related information: If you make a purchase, the transaction is processed by the platform provider (e.g., Google Play). We do not collect or store full payment card details. We may receive transaction confirmations and purchase metadata (e.g., item purchased, purchase time, transaction status) to provide purchased content and support refunds/restores.

B) Information Collected Automatically (App Usage & Device Data)

When you use the App, we may automatically collect:

  • App usage telemetry: gameplay events, session duration, screens viewed, feature usage, interaction patterns, and in-game progress/events

  • Performance and diagnostics: crash logs, error logs, and other app performance data

  • Device & technical data: device model, OS version, app version, language, timezone, carrier/network type, and general device settings

  • Identifiers: Advertising ID (such as the Google Advertising ID), app instance IDs, and similar identifiers used for advertising measurement, analytics, fraud prevention, and functionality

We do not intentionally collect sensitive personal information (such as precise geolocation, biometric data, or health information) through the App.

2) How We Use Information

We use information to

  • Provide and operate the App and its features

  • Process and validate purchases and restore transactions

  • Deliver advertisements and measure ad performance

  • Send push notifications (where enabled)

  • Analyze usage, improve gameplay, and develop new features

  • Debug issues, maintain security, and prevent fraud/abuse/cheating

  • Comply with applicable laws and enforce our policies

3) Advertising (Ads)

The App includes advertising. Ads may be served by third-party advertising partners who may collect information such as device identifiers, IP address, approximate location (derived from IP), and ad interaction data.

Depending on your region and device settings, ads may be:

  • Personalized (based on identifiers and inferred interests), or

  • Non-personalized/contextual

You can typically reset or limit ad personalization via Android system settings.

4) Purchases and Payments

The App may offer in-app purchases. Payments are processed by the app store platform (e.g., Google Play). We do not receive your full payment card information. We may process purchase metadata to:

  • enable purchased content,

  • validate transactions,

  • prevent fraud, and

  • provide customer support and purchase restoration.

5) Push Notifications

If you enable push notifications, we may send messages such as:

  • gameplay reminders,

  • feature announcements,

  • event notifications,

  • promotional messages (where permitted).

You can disable push notifications at any time via your device settings.

6) Analytics and Telemetry

We use analytics and telemetry to understand how players use the App, improve performance, and fix issues. This may include gameplay event tracking, session statistics, and diagnostics.

We may use third-party analytics and crash reporting providers to process this information on our behalf.

7) How We Disclose Information

We do not sell your personal information for money.

We may disclose information in the following cases:

A) Service Providers and Partners

We may share information with vendors who provide services such as:

  • advertising and measurement,

  • analytics/telemetry,

  • crash reporting,

  • hosting and infrastructure,

  • purchase verification and fraud prevention.

They are permitted to process information only to provide services to us.

B) Legal and Safety

We may disclose information if required to:

  • comply with law, legal process, or enforceable governmental requests,

  • protect the rights, safety, and security of users or others,

  • prevent fraud, cheating, abuse, or security incidents.

C) Business Transfers

If we undergo a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

8) Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including:

  • providing the App,

  • complying with legal obligations,

  • maintaining security and preventing fraud,

  • resolving disputes and enforcing agreements.

Retention periods vary depending on the data type and reason for processing.

9) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) Children’s Privacy

The App is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If we learn we collected personal information from a child, we will take steps to delete it.

11) International Data Transfers

Your information may be processed in countries other than where you live. When required, we implement appropriate safeguards for international transfers, such as recognized legal mechanisms under applicable law.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. Your continued use of the App after changes means you accept the updated Privacy Policy.

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